- Buyer may return defective Goods for replacement or refund (as elected by Seller) within 30 days of purchase.
- Subject to Seller's reasonable approval, Buyer may return for credit within 30 days of purchase non-defective Goods the sales price of which, together with the sales price of any other non-defective items previously returned to Seller by Buyer, do not exceed 2% of the aggregate sales prices of all non-defective products purchased by Buyer from Seller.
- Non-defective, special order products are normally not accepted for return; other returns are handled on a case-by-case basis in Seller?s sole discretion.
- All returns must be accompanied by an authorized RMA number, which is valid for 15 days after the date of issuance, and returns of non-defective normally stocked items in resalable condition will be accepted for credit subject to a restocking charge of no less than 15% of the sales price.
- A Return Material Authorization (RMA) number must be obtained for all returns. Please contact eSISO RMA for assistance.
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